my OSHC works best when it is truly a partnership between families and staff. Please feel free to:
- Speak to the Director and Educators.
- Leave a suggestion in the suggestion box.
- Complete the customer satisfaction survey https://myoshc.net.au/
my OSHC Information Sharing procedures follow the Government of South Australia, Office of the Guardian for Children & Young People; Information Sharing Guidelines for Promoting the Safety & Wellbeing of Children, Young People and their Families and understand that confidentiality will be maintained.
For more information see website:
My OSHC takes complaints about the service, its staff, educators, practices, and procedures seriously. There are processes in place to ensure all grievances and complaints are addressed, investigated fairly, and documented in a timely manner. Please contact your Director on 0402 737 051 or email@example.com and they will follow the necessary steps.
If you feel your issues have not been resolved after following the my OSHC complaints procedures you can contact the Approved Provider – firstname.lastname@example.org and or the Regulatory Authority (Education Standards Board) on 1800 882 413 (toll free), to investigate further.
Statement of Philosophy
We believe that Out of School Hours Care (OSHC) is a valuable and integral part of the School and the local community. Our program provides a safe and healthy environment for children and maintains the standards in line with the National Quality Framework and Standards for OSHC.
MyOSHC is all about our children. We create and uphold a nurturing environment for our children, families, educators, and the wider community. Our life long purpose is to maintain a sense of belonging for all our children encouraging them to reach their full potential. We aim to be recognised as a high-quality care provider and provide a safe and nurturing environment for all who need it.
To provide high quality care and learning experiences for school aged children in a safe, stimulating and nurturing environment that is responsive to the needs of the children, families and staff.
Mutual Respect / Trust / Cooperation / Teamwork / Professionalism / Equality
WE BELIEVE THAT CHILDREN HAVE THE RIGHT TO:
- Be treated with dignity
- Be acknowledged as a unique individual
- Have the opportunity to develop their social, physical, cognitive, cultural and emotional skills
- Be encouraged to enhance their self-worth
- Build positive relationships between peers and caregivers.
THIS IS ACHIEVED BY THE PROVISION OF AN APPROPRIATE ENVIRONMENT:
- Child orientated
- Valuing difference and diversity
- Facilitate lifelong learning
THE MOST IMPORTANT ASPECT IS:
- The development of positive relationships and interactions with families and the community
- Encouraging child and parent input into the program
- Providing regular routines
- Providing stimulating structured and unstructured activities
- An aesthetically pleasing and supportive physical environment
- Staff working to build an atmosphere of trust, respect and honesty towards each other
THIS IS BECAUSE WE BELIEVE EVERYONE NEEDS:
- To feel a sense of belonging and equality
- To be trusted